Q. What is a Remote Client License?
A Remote Client License is a special version of an R:BASE Technologies product that facilitates the use of the
software in server environments running remote desktop/terminal services.
Q. Is the Remote Client License only available for R:BASE?
No. All R:BASE and R:BASE add-on products are available as a Remote Client License.
Q. What is the difference between the existing "Per Seat" Licenses and Remote Client Licenses
R:BASE Technologies Per Seat Licenses are available for single user and multi-user network environments that
are running software products on a local area network. Remote Client Licenses are for single user and multi-user
network environments that are running software products through a Remote Desktop Server.
Q. I already have R:BASE on my workstation. If I connect to this workstation
remotely from another computer, do I need a Remote Client License to run R:BASE?
No. A Remote Client License is not needed for users that are connecting to and running
R:BASE through a Remote Desktop connection on their workstation where R:BASE is already installed.
Q. How are Remote Client Licenses being made available?
The Remote Client License policy is just like the R:BASE "Per Seat" License policy, only Remote Client
Licenses are available as a "Per User" License. A Single User License can be acquired with, or without, a 5 User
Add-On License. A Single User License must be purchased first, and then the 5 User License is added to it.
Ultimately, the licensing increments as follows:
Q. What is the difference in pricing for Remote Client Licenses versus R:BASE Licenses used on
a local area network?
- Single User License
- 6 User License
- 11 User License
- 16 User License
- 21 User License
- 26 User License
- 31 User License
The existing R:BASE Licenses pricing and Remote Client License pricing is the same. Software purchases only vary
based upon the software version (7.6, 6.5, etc.) that you are upgrading from.
Q. Do Remote Client Licenses need to be activated?
Yes. Remote Client Licenses are activated based the network user that is launching the software.
Q. Is activation required for each user that launches R:BASE?
Yes. Once a user launches R:BASE and enters the License Key and Activation Key, they will have exhausted
an activation assigned to the numbers of licenses purchased. Each time that same user launches R:BASE after that
point, the License Key and Activation Key prompts will not be displayed. Each additional user must enter the
License Key and activated the software as well.
Q. How can I determine how many licenses I will need?
As Remote Client Licenses are sold "Per User", licenses should be purchased for the number of network users
that will launch that R:BASE Technologies product while connected to the Remote Desktop Server.
Q. We have Remote Desktop users that log onto the server from different locations. Must a Remote
Client License be purchased for each computer location?
No. A Remote Desktop user can launch their licensed R:BASE Technologies Remote Client software products from
any workstation where they have access to the Remote Desktop server, without additional licensing.
Q. Do I need a both an R:BASE Single Seat and a Remote Client License on my workstation?
No. Remote Client Licenses are only for Remote Desktop server environments.
Q. My client uses R:BASE on a local area network environment. Regularly, I use Remote Desktop to
launch R:BASE that is installed on the server to perform maintenance. Do I need a Remote Client License?
R:BASE Remote Client Licenses would be needed for any users that are connecting to the server that is
running Remote Desktop as an internal service. The server has to be running Remote Desktop as a Role, as defined
in Windows Server 2008, or Service, as defined in previous Server versions, in order for an R:BASE Remote Client
License to be accepted. Otherwise, an R:BASE "Per Seat" License can be used for remote maintenance.
Q. Are Remote Client Licenses available for Runtime or R:Compiler?
No. Remote Client Licenses do not replace unlimited user products, like Runtime and R:Compiler.
Q. Is there a difference is the software provided with Remote Client Licenses from "Per Seat" Licenses?
No. The software is the same.